Jom is looking for a part-time community manager. The position reports to the head of research and social media.

Job description
The community manager is responsible for ensuring that Jom’s readers and followers—primarily our paying ones but also those who don’t—are taken care of. In terms of comradeship and solidarity, this is a hugely important role, as we are all, from editors to readers, building this organisation together. We strive to create spaces for intellectually vibrant exchanges between individuals who feel valued, connected and supported. The more we listen to our members, the more we attend to their needs, the more they feel seen as part of our larger community, the happier they’ll be. That alone would justify the role. But there’s more. From a commercial perspective, it’s also terribly important for Jom, because it will help us increase member retention. 

More broadly, you will play a critical role in contributing to Jom’s offering, as the person between our members and the editorial team. You will help ensure that we are producing something they want. 

Given that Jom is still a start-up, all employees are expected to work together on projects both familiar and novel, filling in for each other wherever necessary. You will have the opportunity to shape all policies, from Admin and HR to Editorial, as we collectively build our employee-owned organisation.

This is a one-day-a-week, part-time position for somebody who has work authorisation in Singapore. But you can be based remotely. In short, we’d occasionally like to meet during the course of the year, but most of your work can be done remotely. It will be a public-facing role, in the sense that you’ll be listed on our team page, and be expected to occasionally interact with our members. 

Those with full-time jobs that allow them enough space to work on weeknights/weekends are encouraged to apply. Compensation will include cash, stock options, and performance-linked incentives.

Responsibilities

  • Be an advocate for our members in all internal dialogues;
  • Lead internal conversations on how Jom can improve the member experience;
  • Interact with Jom’s members digitally and in-person;
  • Manage all member-related issues and communications, from digital subscription renewals and reader surveys to member requests for help; and
  • Help the team organise member events

Requirements

  • Strong written, oral and interpersonal communication skills. We have extroverts in our team, so we can tailor the Community manager’s IRL member engagements to their personality. But at the very least, you must have strong digital communication skills;
  • Ability and willingness to question orthodoxies and challenge those more senior in the organisation;
  • Strong initiative, attention to detail, emotional intelligence;
  • A strong sense of curiosity and creativity;
  • A willingness to learn new things and adapt to changing environments;
  • Self-starter who is willing to work across the organisation, and fill in the gaps between roles whenever necessary; and
  • Is occasionally in Singapore, at least, and has work authorisation here. 

Time Commitment
1 day a week, no fixed working hours, mostly remote work.

Compensation
S$600 per month, performance-linked incentives, and equity package. 

Start date
Ideally August 2025

To apply
Please e-mail your CV to sakinah@jom.media. Cover letter is optional.

Application deadline
July 11th 2025